Supporting You with ASB

At LHP, we want to remind our customers of the importance of reporting anti-social behaviour (ASB) to ensure a safe and respectful community. ASB could be affecting you or someone around you, and covers various “disruptive” activities, including hate crimes, racial harassment, and neighbour nuisance. It’s important to act on ASB as soon as you see it – always report it to LHP and we’ll do everything we can to help resolve the situation.

Why Reporting ASB Matters

Reporting ASB is crucial for helping to keep your community and the other people in it safe. LHP is committed to addressing any ASB issues quickly and effectively, making sure that perpetrators are held accountable, and victims receive necessary support. We work closely with partners such as the police, local councils and where applicable, use legal processes to deal with ASB.

Types of ASB and How to Report Them

Anti-Social Behaviour

Anti-Social Behaviour (ASB) includes a wide range of activities that cause harm or distress to individuals or the community. This can involve vandalism, noise disturbances, and other disruptive actions. We encourage customers to report any incidents of ASB to help maintain a peaceful living environment.

Hate Crime

Hate crimes are offenses motivated by hostility towards a person’s race, religion, sexual orientation, disability, or gender identity. We take these incidents very seriously and urge customers to report them immediately. We work closely with local authorities to address and prevent hate crimes, and we firmly believe all of our customers have a right to feel safe and respected.

Racial Harassment

Racial harassment involves any form of abuse or harassment based on race or ethnicity and is a hate crime. LHP is dedicated to creating an inclusive community where everyone feels safe. Reporting incidents of racial harassment helps us take appropriate action and support affected individuals.

Neighbour Nuisance

Neighbour nuisance can include excessive noise, disputes, or any behaviour that negatively impacts the quality of life of others. Often, neighbour nuisances can be simple misunderstandings that can spiral out of control, so we urge customers to report them. We provide support and mediation services to help resolve these issues amicably and swiftly.

How to Report Issues

You can report any form of ASB on our website or via the myLHP app. Detailed information about the incident helps us take swift and effective action.

Support and Resources

We offer a range of support services for those affected by ASB. This includes counselling, mediation, and working with local authorities to ensure the safety and well-being of residents. Our dedicated team is here to provide assistance and ensure that all reports are handled with the utmost seriousness and confidentiality.

By reporting incidents of ASB, you can play a vital role in creating a safer and more harmonious community. We are committed to supporting all of our customers and taking necessary actions to address and prevent anti-social behaviour.

For more detailed information on reporting ASB and the support available, please visit the following pages:

• Anti-Social Behaviour
• Hate Crime
• Racial Harassment
• Neighbour Nuisance
• Report ASB Form

Together, we can ensure a safer and more respectful environment for everyone in our community.