Welcome from our Executive Director of Customers
On behalf of Lincolnshire Housing Partnership, I am delighted to invite you to consider an exceptional opportunity to join our team as the new Corporate Head of Repairs. This is a pivotal moment in our organization’s journey as we strive to enhance our customer service and redefine our approach to repairs and maintenance.
We are seeking an outstanding and visionary leader who possesses a deep understanding of the housing sector, a proven track record in service improvement, and a passion for delivering exceptional customer experiences. In this role, you will have the chance to shape the future of our Repairs and Maintenance service, drive innovation, and build a high-performing team that consistently exceeds customer expectations.
As a key member of the Customer Department, you will play a vital role in fostering a culture of excellence, promoting collaboration and accountability, and ensuring the highest standards of health and safety. Your strategic thinking, financial acumen, and expertise in repairs and maintenance operations will be essential as you lead the delivery of high-quality, customer-centric services.
Above all, we are looking for an individual who shares our commitment to making a positive difference in the lives of our customers. We believe that a well-maintained home is fundamental to well-being, and we are dedicated to providing a responsive, efficient, and compassionate repairs service that enhances the quality of life for all.
If you are an inspiring leader who is passionate about customer service, driven to achieve operational excellence, and excited by the prospect of shaping the future of our Repairs and Maintenance service, we encourage you to apply. Join us, and help us make a lasting impact on the lives of our customers and the communities we serve.
On this page, you will find information related to the role. This includes the candidate pack, videos including an introduction from myself, and links to key information about LHP.
To Apply, select the Apply button below and follow the application process, attaching your up-to date CV and a cover letter, detailing why you would be an excellent candidate for the role, explaining the skills, and experience you’d bring to leading a repairs function
For an informal conversation, please feel free to reach out to Gary on 07526085083 if you require any further help or support with your application.
Mark Coupland
Executive Director of Customers
Candidate Pack
You can use the control bar to navigate the brochure and use the full screen button () to maximise the size of the brochure. Alternatively, you can click ‘Accessibility’ in the top right corner of the page to use our screen reader and then download an accessible version of the document by clicking here.
Video Introduction from Mark Coupland, Executive Director of Customers
What it looks like to be at LHP
Key Dates
Opening date
Friday 23 January 2025
Closing date
12 noon - Monday 17 February 2025
Interview Date
Tuesday 4 March 2025, taking place in Grimsby
Useful Links
