Noise

We want everyone to enjoy living in their home and to be considerate and tolerant of others.

A neighbour playing loud music or making a noise persistently could be classed as anti-social behaviour depending on the time of day the noise is taking place, the level of the noise and its duration.

Before reporting issues, consider trying to have a friendly work with your neighbour – they may not be aware they are disturbing you.
If that doesn’t work or you don’t feel safe approaching your neighbour you can report this to LHP (alternatively, if your neighbour is a private resident, this can be reported to your Local Authority .

If you do report noise to LHP then we will issue you with a Noise App which can be downloaded to your smart phone or tablet (if you do not have one of these devices, we can issue you with noise monitoring equipment). You will be expected to use this to gather evidence along with diary sheets. This type of monitoring will allow us to see how often the noise is happening and the level of any disturbance.

How to make a report

If you want to report persistent noise, please complete our online form. You can attach any completed diary sheets when you make your report.

Read our top tips for reducing noise in the home to minimise disturbance to neighbours.

Neighbouring arguing and shouting – we would not normally consider this as anti-social behaviour.

You may want to have a friendly word with your neighbour as they may not be aware you can hear them.

If you have concerns about the welfare of an adult or child in the household, please contact the Safeguarding team or the Police.

Read our top tips for reducing noise in the home to minimise disturbance to neighbours.

Safeguarding

to protect vulnerable people from abuse so they can live free from fear and violence, and be protected from exploitation and harm. Children also need to be able to grow up safely, be given life chances and be protected from maltreatment.

Safeguarding is a vitally important issue and one we’re all responsible for. We’re committed to providing tenants with protection from harm and exploitation, and we will take action to prevent issues like bullying, harassment, discrimination and neglect.

If you know someone who needs safeguarding, please speak to a LHP member of staff or call 0345 604 1472.

Please dial 999 if anyone is at immediate risk.

We want everyone to enjoy living in their home and to be considerate and tolerant of others. It is natural for dogs to bark. However, if it's happening persistently it can be annoying and upsetting - and could be considered as anti-social behaviour.

We would suggest you have a friendly word with your neighbour as they may not be aware their pet is causing a disturbance. We've put together some tips to help you resolve issues with neighbours.

If you still feel you are being disturbed, you can report this to the ASB Team. If the situation has not improved, we can arrange a meeting between both parties to try and reach agreement to resolve the situation. We can help you and your neighbour understand each other’s point of view and reach a solution.

If you feel unsafe approaching your neighbour, or you have tried and the situation has not improved, our ASB Team can carry out an investigation in to your concerns.

How to make a report

If you have concerns about the welfare of a pet, you should contact the RSPCA.

If you want to report persistent noise from dog barking, please complete our online form.

If you are reporting other pet behaviour such as dog fouling, or dogs roaming without a leash, please complete our general contact form.

Read our top tips for reducing noise in the home to minimise disturbance to neighbours.

We wouldn't usually consider DIY to be anti-social behaviour, especially when its carried out at a reasonable time of the day.

We would suggest you have a friendly word with your neighbour first as they may not be aware they are disturbing you. We've put together some tips to help you resolve issues with neighbours.

If you still feel you are being disturbed, you can report this to the ASB Team. If the situation has not improved, we can arrange a meeting between both parties to try and reach agreement to resolve the situation. We can help you and your neighbour understand each other’s point of view and reach a solution.

If you feel unsafe approaching your neighbour, or you have tried and the situation has not improved, our ASB Team can carry out an investigation in to your concerns.

How to make a report
If you want to report persistent noise, please complete our online form.

If you believe that a business is being run from the property, please complete our general contact form.

Read our top tips for reducing noise in the home to minimise disturbance to neighbours.

We wouldn't consider this to be anti-social behaviour.

You may want to have a friendly word with your neighbour as they may not be aware you can hear them. We’ve put together some tips to help you resolve problems with neighbours.

If you still feel you are being disturbed, you can report this to our ASB Team. If the situation has not improved, we can arrange a meeting between both parties to try and reach agreement to resolve the situation. We can help you and your neighbour understand each other’s point of view and reach a solution.

Read our top tips for reducing noise in the home to minimise disturbance to neighbours.

General living includes noise such as vacuuming, walking around, doors opening and closing, general conversations, children playing etc. We wouldn't consider sounds relating to general living as anti-social behaviour.

You may want to have a friendly word with your neighbour as they may not be aware you can hear them. We’ve put together some tips to help you resolve problems with neighbours.

If you still feel you are being disturbed, you can report this to our ASB Team. If the situation has not improved, we can arrange a meeting between both parties to try and reach agreement to resolve the situation. We can help you and your neighbour understand each other’s point of view and reach a solution.

Read our top tips for reducing noise in the home to minimise disturbance to neighbours.

We wouldn't consider a baby crying to be anti-social behaviour.

If you have concerns about the welfare of a child however, please contact The Safeguarding Team or the NSPCC.

Read our top tips for reducing noise in the home to minimise disturbance to neighbours.

Play is an essential part of every child's life and is vital for the enjoyment of childhood as well as their health, well-being and development.

Children playing in the street or communal areas - unless they are causing damage - is not anti social behaviour.

Read our top tips for reducing noise in the home to minimise disturbance to neighbours.

Read our top tips for reducing noise in the home to minimise disturbance to neighbours.