Meet your Housing Officer

Creating neighbourhoods where people choose to live

As part of our commitment to put the Customer First, we’ve listened to your feedback and have changed our neighbourhood patches to help us provide a more effective service to you.

This supports our 2022-2027 Corporate Strategy, Building Strong Communities Together, and ensures our neighbourhoods and communities continue to be great places to live.

We’ve used customer insight data and other key metrics to understand more about how we can proactively support you.

In line with our strategy, our Housing Officers and Neighbourhood Team Leaders will be spending more time working within their communities and neighbourhoods.

We’re also committed to a more sustainable future. This realignment means there our teams will spend less time travelling and produce less carbon emissions.