Data Protection Day 2025: Protecting Your Privacy at LHP

As we celebrate Data Protection Day 2025, we want to take this opportunity to reassure you of our ongoing commitment to protecting your personal information at LHP. Whether you’re a customer, applicant, or service user, your privacy matters to us, and we are dedicated to handling your data responsibly and securely.

Why Data Protection is Important

We collect and use personal data to deliver essential housing services—from managing your tenancy to processing applications. As part of this, we follow strict guidelines set out by the UK General Data Protection Regulation (UKGDPR) and the Data Protection Act 2018 (DPA18) to ensure your data is:

• Handled lawfully and fairly – You are always informed about why we need your information and how it will be used.
• Collected only for necessary purposes – We only ask for the information we need to support you and manage your tenancy.
• Kept secure – Your data is stored safely, with strict access controls to protect it from unauthorised access.
• Accurate and up-to-date – We strive to keep your information accurate and correct any mistakes.
• Deleted when no longer needed – We don’t hold on to your personal data longer than necessary.

How We Safeguard Your Information

We use a range of security measures to keep your personal data safe. This includes using secure systems, encrypting sensitive information, and regularly reviewing our processes to meet the latest data protection standards.

If you ever have concerns about how your data is being handled, or if you need to update your information, our team is always available to help. You can also learn more about your data protection rights by visiting the ICO website.

Looking to the Future

As we continue to modernise and enhance our housing services, protecting your data will remain a priority for us. Data protection isn’t just a legal requirement, it’s about building and maintaining trust with you, our valued customers.

If you have any questions about how we handle your data or want to learn more about your privacy rights, please contact us directly or reach out to our Data Protection Officer on dataprotection@lincolnshirehp.com.

On Data Protection Day 2025, we reaffirm our commitment to keeping your personal information secure and treating it with the care it deserves. Thank you for trusting LHP with your data.