News
Meet our new Executive Directors
We are pleased to announce the appointment of two Executive Directors to help deliver our new five-year Corporate Strategy. Shaun Harley will shortly be joining...
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📲 Automated responses now available for customers
Our commitment to put the Customer First has seen us develop several automated SMS/Email communications to customers. This includes several communications relating to repairs and...
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Your safety is really important to us
We have had reports of a company called HDR Experts calling at our customers’ homes recently, stating that they are working on behalf of LHP...
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Biodiversity Pilot Project kicks off with wildflower planting
As part of our commitment to a greener future, we’re launching a Biodiversity Pilot Project in communities across our service area. The project kicks off...
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Working with Tunstall to realise the benefits of digital TECS
As the UK moves to a digital communications network, we have been working to understand the impact on its equipment, services and customers, and evaluate...
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Join our team as a Customer Member of our Operations Committee
We have a great opportunity for customers to join our team and make a real difference to our services as Customer Members of our Operations...
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Skip It event in Grimsby this week
Are you having a Spring clear-out? If you have any household items that you need to get rid of, then come and join us at...
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We’ve been nominated for an ITEC Award!
We have been selected as a finalist in the ITEC Awards for 2022, under the Workforce Development category. ITEC represents Innovation, Integration and Improvement using...
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New satisfaction surveys for customers
As part of our commitment to put the Customer First, our customers may notice something a little different when they telephone our offices. We’re asking...
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Essential telephone network maintenance
We’re undertaking some essential telephone network maintenance between the hours of midnight and 4am on Thursday 24 March. Our regular 0345 604 1472 telephone number...
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